No matter how beautiful the setting or how accommodating a facility is, it's really the staff that makes the difference. Steeped in the traditional values established by founder Louis Ferreri, our in-house staff is a team of dedicated individuals, all wearing different hats on a daily basis. The following brief resumes will give you an idea of their credentials; a personal visit will acquaint you with their sense of caring and commitment to the residents of Tanglewood Manor and Memory Garden.
In addition to the staff named here, a primary care physician, a podiatrist, a massage therapist, and speech, occupational and physical therapists are on-call and ready to provide comprehensive, caring services. Our circle of specialists include beauticians and a dietician as well.
Aides caring for residents are Certified Personal Care Aides or Certified Home Health Aides. Tanglewood Manor and Memory Garden is proud to offer the services of an entire team of individuals that prioritize the needs and desires of our resident population. Their commitment is stellar.
Nicholas Ferreri - Owner
Terri Ingersoll - Chief Operating Officer
Travis Bensink - Director of Food Service
Laurie Capps - Director of Housekeeping
Brad Lawson - Director of Building Operations Amy Cronin - Director of Human Resource Nicole Mucheck - Director of Activities Wendy Lindell - Administrator, Frewsburg Rest Home
Tanglewood Manor Staff:
JoAnne Roberts - Case Manager
Shannon Carnahan - Administrator/Case Manager Renee Beardsley - Director of Personal Care
Memory Garden Staff:
Troy Taylor - Administrator/Case Manager Tina Trusso - Director of Personal Care
Comfort Today Lindsay VandeVelde - Program Director
"I was amazed how immediately my mother thought MG was her home. She would talk with pride about the new flooring that she had picked out or her new table decorations. She always would offer to make me some tea or invite me to spend the night so I wouldn’t have the long drive home in the dark.
She is still the character that she always was but now she is happy, well cared for and safe. She has a best friend and others that she interacts with and cares for. The staff has been amazing and she absolutely loves her hairdresser! She eats well, is physically active, can choose whether or not to join the many activities, still is glad to see me but when we say goodbye it is ok because she feels she is at home."