"I just want to thank you and everyone else at Tanglewood for the love and care you gave Grandma, and by extension, Mom, Robin, and me. There certainly was a guardian angel on my shoulder in December of 2009 when I was so desperately searching for a safe place for Grandma. I found that, and more. You all were the reason she lived so long. I know that. Thank you all, for everything you've done for my family. What an amazing gift you offer."